Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodation with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options.
The Ritz-Carlton is 30 km from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Centre.
Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Marble bathrooms are equipped with separate bathtub and shower facilities.
A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes.
The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
There are more repeat guests here than most other properties.
Availability
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Guest reviews
Categories:
Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.8
Location
9.6
Free WiFi
7.6
High score for Shenzhen
Select topics to read reviews:
Guests who stayed here loved
Dlaynmore
Hong Kong
“Well run and very well appointed hotel in an excellent location directly above the Convention Centre metro station (Exit D - oddly the hotel is not marked on the station exit boards and the hotel website doesn't give this detail). "Standard" King...”
D
Danny
Hong Kong
“Wonderful location of the hotel at the centre of Shenzhen. Very convenient with easy access to subway and a lot of shopping malls and restaurants nearby.”
F
Francesco
Italy
“At the Ritz, all is great, as one would expect.
We had some issue with the room, and the issue was solved very professionally: this is how a superior 5 star hotel is supposed to work!
Good outdoor swimming pool.
Great breakfast (the breakfast...”
Fahad
Pakistan
“The room was spacious, beautifully appointed, and offered a stunning window view of the city skyline. I particularly appreciated the luxurious bathroom with automatic toilets, which added an extra touch of comfort and convenience. Room service was...”
Aneesha
United Kingdom
“excellent trip, hotel staff are friendly and very helpful! had a wonderful trip and definitely visit again.”
D
Daniel
Australia
“Wonderful personal service, the team go out of there way to take care of you and make you feel like a valued customer. Fantastic breakfast buffet. Comfortable clean room, a little dated but far outweighed by the excellent service across the entire...”
Josep
Hong Kong
“We had a very pleasant stay and would definitely book again when we’re back in Shenzhen. Our room was upgraded to a Junior Club Suite and the hotel set up a kid's tent for us inside our room! The food and service is excellent.”
Anais
Hong Kong
“Such a lovely stay ! All the staff were so welcomed and Helpful. Special thanks to Top at the Buffet restaurant !”
Adam
Hong Kong
“Super clean and well maintained. Lovely spa.
Great pool, with incredible service”
Tan
Malaysia
“the lounge was excellent for its service food was tasty but limited choice the hot deserts in the evening was fantastic”
Hotel surroundings
Restaurants
5 restaurants on site
FLAVORZ, ALL DAY DINING RESTAURANT
Cuisine
American • Cantonese • Chinese • Grill/BBQ
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Modern
Dietary options
Gluten-free
XINGLI CHINESE RESTAURANT
Cuisine
Cantonese • Chinese • Sichuan
Open for
Lunch • Dinner
Ambiance
Traditional
PALETTO – ITALIAN RESTAURANT
Cuisine
Italian • Pizza • Seafood • Grill/BBQ
Open for
Lunch • Dinner
Ambiance
Modern • Romantic
Onyx
Open for
High tea
Ambiance
Family friendly
FIX, THE RITZ-CARLTON DELI
Cuisine
European
Ambiance
Modern
House rules
The Ritz-Carlton, Shenzhen takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 11 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CNY 525 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 525 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620
Guests under the age of 18 can only check in with a parent or official guardian.
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Dlaynmore
Hong Kong“Well run and very well appointed hotel in an excellent location directly above the Convention Centre metro station (Exit D - oddly the hotel is not marked on the station exit boards and the hotel website doesn't give this detail). "Standard" King...”
Italy“At the Ritz, all is great, as one would expect. We had some issue with the room, and the issue was solved very professionally: this is how a superior 5 star hotel is supposed to work! Good outdoor swimming pool. Great breakfast (the breakfast...”
Fahad
Pakistan“The room was spacious, beautifully appointed, and offered a stunning window view of the city skyline. I particularly appreciated the luxurious bathroom with automatic toilets, which added an extra touch of comfort and convenience. Room service was...”
United Kingdom“excellent trip, hotel staff are friendly and very helpful! had a wonderful trip and definitely visit again.”
Australia“Wonderful personal service, the team go out of there way to take care of you and make you feel like a valued customer. Fantastic breakfast buffet. Comfortable clean room, a little dated but far outweighed by the excellent service across the entire...”
Josep
Malaysia“the lounge was excellent for its service food was tasty but limited choice the hot deserts in the evening was fantastic”
