Please note that guests are required to show a credit card upon check-in. The details of this card must match the details of the reservation's holder. For advance payment, the credit card used to pay the deposit must be in the name of the guest and be presented upon check in.

For reservations of 6 nights or more, a deposit in the amount of 50% of total stay will be charged by the hotel at time of booking. In case of cancellation, this deposit will be refunded based on the cancellation policy stated in the booking confirmation.

Well-behaved and clean dogs are accepted within the establishment for a supplement of €40 per night and per animal. We inform you that they are not allowed in the spa and around the swimming pool. In the event of damage caused by your pet, the hotel reserves the right to charge €400 for additional cleaning costs and the possibility of shortening your stay.

All rooms are non-smoking: If we detect the smell of cigarettes in the room, an additional charge of 400 euros will be applied.

The hotel reserves the right to pre-authorise your bank card prior to your stay. The pre-authorisation will be automatically released at the end of your stay, within 1 to 14 working days, and 30 days maximum depending on your bank's conditions.

The pool and hot tub will be closed for maintenance between 17 November 2025 and 21 November 2025.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.