Hotel Casa Once

–Excellent location - show map
+112 photos
Scored 9.3
Rated superb

Staff

9.7

About this property

Comfortable Accommodations: Hotel Casa Once in Santiago de Querétaro offers 4-star comfort with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, soundproofing, and free WiFi. Exceptional Facilities: Guests can relax on the sun terrace, enjoy the year-round outdoor swimming pool, and unwind in the hot tub. The property features a garden, outdoor seating area, and an inner courtyard. Delicious Breakfast: A complimentary American breakfast with warm dishes, juice, pancakes, cheese, and fruits is served daily. Special diet menus and express check-in and check-out services enhance the stay. Prime Location: Located 22 km from Querétaro International Airport, the hotel is a short walk from San Francisco Temple and near attractions such as Josefa Ortiz de Dominguez Auditorium. Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Property highlights

Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.7

Breakfast info

American

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Danny
Netherlands Netherlands
“Nice location near the old center of Queretaro. Very friendly staff who checked us in and made us a nice breakfast in the morning. The room is very nice, modern and clean.”
Jo
Ireland Ireland
“Fabulous setting, right in the middle of the Historic centre. Quiet rooms set around a lovely plant-filled courtyard. Huge, comfortable beds, good shower with nice complimentary toiletries. Nespresso machine in room. Lovely staff who provided a...”
Gareth
United Kingdom United Kingdom
“Very comfortable, stylish, well equipped room hot class wifi. Very pleasant outdoor courtyard for shady breakfast. Shady in late afternoon for reading, relaxing and very pleasant for evening apéro whilst star watching. Breakfast is prepared to...”
Maxine
Canada Canada
“Casa Once is such a charming and pretty hotel. My room was beautiful, clean and comfortable. The bathroom amenities and shower were excellent. And my breakfast was delicious. Eduardo, the manager, was excellent to communicate with and the onsite...”
Darío
Mexico Mexico
“This is an amazing, well-thought, comfortable and romantic boutique hotel that will be the delight of couples everywhere. It’s a bit pricey, especially if you reserve the king suite, but it’s worth every penny! The accommodation is great, the...”
Laura
Mexico Mexico
“Excellent customer service, the staff was great! Everything about our stay was great! I’m coming back!”
David
United States United States
“Wonderful luxurious space. The breakfast was excellent, a tranquil getaway in the midst of Queretaro's historic center. Easy walk to a plaza filled with restaurants.”
Rob
United States United States
“Excellent breakfast, made to order, Location was very close to the centro and other attractions.”
Susanna
Germany Germany
“The hotel is ideally located; the staff super nice and friendly. The breakfast is great. The hotel is a little gem!”
Colin
United States United States
“Great location, comfortable beds, great breakfast and friendly staff.”

Hotel surroundings

House rules

Hotel Casa Once takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 3 years are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Once in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.