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About this property
The all-inclusive Grand Oasis Palm offers a private beach and is set 3.1 mi from central Cancún, within the Hotel Zone. It features an outdoor pool, squash and tennis courts and a spa. All rooms offer Caribbean Sea views. This Mexican-style hotel has a kid's club with cooking lessons, a disco and a games area with a Wii and Xbox. There is also a pool with a waterslide. Air-conditioned rooms have flat-screen cable TV, a mini-bar and coffee maker. There is a safe for hire. The private bathroom comes with a hairdryer, shower and toiletries. The hotel complex features 9 bars and 16 specialty restaurants, including one for children. Restaurants include sushi, Tex-Mex and international buffets. There are also mezcal, tequila and wine tasting sessions. Many shops, bars and restaurants can be found nearby. There is a 24-hour reception, and you can hire a car from the tour desk. Free parking is available and Cancun Airport is 12 mi away. The hotel is next to a pier, where you can take a 20-minute boat trip to Mujeres Island.
Couples in particular like the location – they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Renette
Jamaica“Most things were good for the price the shows Beach Kids area etc” - Asegidew
United States“Staff members from housekeeping to coffee & you as well as Bartender are very friendly and helpful. We thank you all. We did enjoyed the food too our kids enjoyed no complaints about it.” - Luis United States“We love the location, food, pool and beach. Amazing”
- Yareli United States“The rooms were nice, we had a jacuzzi in ours, they were clean and roomy. They are doing much better with the drinks. Pools are big and people can spread out.”
- Kim United States“The all-inclusive buffets and restaurants were great! The Hacienda buffet and Los Agaves restaurant were our favorite. We also loved the coffee shops and sushi window. The staff was excellent.”
- Viacheslav
Canada“Las Palmas restaurant team is doing a Fantastic Job! I don’t want to name people because all of them are fantastic, just like family! Best experience! The room and maintenance service was exceptional. We talked about an issue at the reception and...” - Aileen Canada“Disliked The 90 minute tour that went on for almost 4 hours”
- Mindy United States“We thought the staff was wonderful. We especially like the bartender Jorge who was in the area with the cabanas. He was working Thur - Sat. He was very friendly, fast and made the trip for us.”
Steven United States“Expansive facility sharing open grounds with Sens Resort. Was provided a great complementary upgraded room. Pleasant place with lots of beach & pool areas to choose from. Buffet foods ok.”- Semenenko Canada“I like location and activities which were every day.”
Area info
Restaurants
- Bites Snacks
- CuisineAmerican
- Open forLunch • Dinner
- Sisal Restaurant Bar
- Open forLunch • Dinner
- Los Agaves Tacos and Tortas
- CuisineMexican
- Open forLunch • Dinner
- Makitaco
- CuisineJapanese • Mexican
- Open forLunch • Dinner
- Dos Lunas Pizza and Pasta
- CuisineItalian • Pizza
- Open forLunch • Dinner
- Dos Lunas Terrace
- CuisineItalian • Pizza
- Open forLunch
- Isla Mujeres
- CuisineAmerican • Sushi
- Open forLunch
- Sweet Palm Kids Restaurant
- Open forBreakfast • Lunch • Dinner
- El Buffet
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- El Buffet International
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- Cocoa Adults Only
- CuisineSeafood
- Open forBreakfast • Lunch
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.
Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Grand Oasis Palm - All inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
