Name: Hacienda Xcaret
Address: Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, 77737 Playa del Carmen, Mexico, Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Quintana Roo, 77737, Mexico
Rating: 9.6

Hacienda Xcaret

–Excellent location - show map

+54 photos

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About this property

Elegant Accommodation: Hacienda Xcaret in Playa del Carmen offers an adults-only hotel with a swimming pool with a view, sun terrace, and lush garden. Guests enjoy free WiFi, bicycles, and a shared kitchen. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as a washing machine and TV. Additional facilities include a lounge, coffee shop, and outdoor seating area. Convenient Location: Located 27 km from Cozumel International Airport, the hotel is near attractions like Xel Ha (43 km) and Cenote Dos Ojos (48 km). ADO International Bus Station and Playa del Carmen Maritime Terminal are 8 km away. Guest Favorites: Guests appreciate the convenience for nature trips, lush garden, and attentive host.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free private parking available at the hotel

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Availability

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Room type	Number of guests
Twin Room 2 single beds
King Studio with Sofa Bed 2 extra-large double beds or 1 sofa bed
Studio - Disability Access 1 extra-large double bed
Deluxe Suite 1 extra-large double bed
Deluxe King Suite 1 large double bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Berta

United Kingdom

“Everything! Lovely place surrounded by nature, beautiful character place, great pool to relax, great host, close to playa del carmen and fast WiFi!”

Edin

Spain

“A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the...”

Stephane

France

“Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.”

Arzoris

France

“Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.”

Helena

Sweden

“This was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was...”

Aaron

Canada

“Owners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!”

Alice

Austria

“I think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I...”

Vilhelms

Latvia

“It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.”

Rory

United States

“Gorgeous quaint property with classic hacienda experience. The pool is very cute and nestled among the greenery. Very relaxing to disconnect (with free wifi reaching the whole property for when you need to reconnect). Our unit had a decent sized...”

Sarah

United Kingdom

“Loved the accommodation and everyone was very kind. The location was a way from most things so did need to hire a car, which was very expensive”

Hotel surroundings

House rules

Hacienda Xcaret takes special requests - add in the next step!

Check-in

From 10:00 to 23:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 15:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Please inform Hacienda Xcaret in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.