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About this property
Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and outdoor seating area. Dining Experience: The restaurant offers American and à la carte breakfasts, lunch, and dinner with vegetarian and vegan options. Breakfast is highly praised by guests. Convenient Location: Located 22 mi from Chetumal International Airport, the hotel provides free WiFi, private check-in and check-out, and a tour desk. Guests appreciate the convenient location and excellent restaurant.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free parking
- Free Wifi
- Family rooms
- Restaurant
- Non-smoking rooms
- Spa
- Room service
- Bar
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Guest reviews
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Guests who stayed here loved
- Veronica
United States“The location the cleanliness’s the customer service the food” - Morgan United States“Great value in the heart of Bacalar. Delicious breakfast included. Nice pool and comfortable and clean rooms. Friendly staff. Walking distance to everything in Bacalar.”
Green
Qatar“Fabulous small hotel in a good location to explore Bacalar. No lagoon access so be aware you have to pay for that, or find one of the few and crowded free peers. But the rooms were clean and comfortable, friendly staff, good breakfast.”- Pato
Mexico“Great restaurant and service Location - great. Close to everything Coffee and water available at front desk.” - Beatrix
France“Super helpful and friendly staff (Alma!), spacious, clean and comfortable rooms. Good breakfast included in adjacent restaurant. Excellent location. Parking. Highly recommend!” - Pamela
Australia“breakfast ok . staff was the best thing about the hotel . so nice , so efficient, so helpful, especially Javier!” - Allan
Canada“The staff were very friendly, helpful and accommodating. The included breakfast hit the spot and the location and proximity to the town square and restaurants is perfect for walking.” - Michael United States“Location, Restaurant and Free breakfast was very nice! Spacious two King room. Beds were comfy (and I’m very picky) Balcony in our room was spacious and comfortable.”
- Allan Canada“Great location to the central square and good value for the price. The included breakfast was also a great bonus and staff were very friendly and helpful.”
- Laura
Portugal“The hotel is beautiful and the outside space is super pleasant. Location was great for us, just 3 mins away from the central square. The room was clean, had everything we needed. Also the staff were very kind to give us recommendations and...”
Hotel area info
Restaurants
- Finisterre
- CuisineMediterranean
- Open forLunch • Dinner • Cocktail hour
- AmbienceModern
- Dietary optionsVegetarian • Vegan
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Sur Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
