Sustainability certification

Citadines Prai Penang

–Great location - show map
+19 photos
Scored 8.6
Rated excellent

Staff

8.9
  • View
  • Pet friendly
  • Swimming pool
  • Washing machine
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms

You might be eligible for a Genius discount at Citadines Prai Penang. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Citadines Prai Penang in Bukit Mertajam offers comfortable rooms with air-conditioning, kitchenettes, private bathrooms, and free WiFi. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a fitness center, year-round outdoor swimming pool, and hot tub. Additional amenities include a fitness room, elevator, 24-hour front desk, family rooms, and free on-site private parking. Convenient Location: Located 15 mi from Penang International Airport, the hotel is near attractions such as Sunway Carnival Mall (5.6 mi), Penang Bridge (8.1 mi), and Penang Hill (17 mi). Free WiFi is available throughout the property. Guest Satisfaction: Highly rated for room comfort, convenient location, and excellent staff support, Citadines Prai Penang provides a pleasant and memorable stay.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Fitness center
  • Family rooms
  • Breakfast
Citadines
Hotel chain/brand
Citadines

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Halal, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Ahmad
Malaysia Malaysia
“Welcome coffee is good - rare. Parking is aplenty.”
Suhaimi
Malaysia Malaysia
“This is my 3rd time with Citadines (1st time @ Citadines Georgetown, twice @ Citadines Prai). Room was exceptional, complete with amenities. Room was sooooo big & comfortable. Breakfast was splendid. Staffs were friendly & helpful. Parking was...”
Leomy
Italy Italy
“Cozy small apt with kitchen corner and sitting room to cool down after busy days Comfort beds Cleanliness Helpful Staff Top floor view”
Lee
Australia Australia
“The breakfast was basic but has everything- A change of different local fruits will good especially we are staying for a few days - eg can peaches or lychees etc”
Mohd
Malaysia Malaysia
“I think u guys need to improve on the breakfast part. Breakfast preparation is like in Hawker Stall.”
Sarah
Malaysia Malaysia
“Very convenient location. Lots of shops and restaurant nearby.”
Jess
Malaysia Malaysia
“Nice coffee at lobby, spacious room and good toilet”
Karen
Malaysia Malaysia
“A comfortable place to stay, varieties of restaurants and shops within walking distance, near the link to Penang Island, and chartered transport to the airport. The studio has the bedroom separated from the sitting room. The counter staff is...”
Sue
Malaysia Malaysia
“Free coffee available 24 hours at the lobby. Great location, lots of eatery nearby the hotel. Rooftop swimming pool.”
Dhya
Malaysia Malaysia
“- The staffs at reception. - The extended hours. - The facilities in the unit/room.”

Hotel area info

House rules

Citadines Prai Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
MYR 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Prai Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.