Hotels with Hot tubs in Al Salmiya

Mohammad from Tunisia at the desk was warm and welcoming. Very professional and friendly. I had a small misunderstanding, which was explained immediately and dealt with very well. I was at fault, and the hotel staff remained very calm, friendly, professional, and informative. Excellent customer relations skills.

I had my reservations of staying in a hotel by myself as a solo female traveller In Kuwait, I carefully selected my hotel based on brand, location and security protocol. I saw this hotel being built many years ago in 2013. It’s a beautiful hotel and location. My arrival and entry with my rental car was super easy (valet) and I was greeted by wonderful hotel staff, check in procedure was very easy, also my early check in was available and my room was ready upon arrival at 11am. Grand Delux Room (5109), so beautiful, spacious and very clean, comfort level 10/10. Some of the biggest hotel pillows I’ve ever seen! I really enjoyed the space of the room, it was an east facing room, I was able to see the Sun rise each morning over the Gulf. My housekeeper Ranul was wonderful, all my needs were met, there was no kettle in my room yet a state of the art nespresso machine, I requested a kettle, I received. There was always plenty of water and complimentary tea and coffee available. Upon arrival there was also a lovely fruit basket and platter of Arabic sweets. All the sheets and towels all spelt amazing too, not the typically “hotel smell”. The Jacuzzi bath was a hit! Each room has a camera at the door for security which I liked. At no point during my stay did I feel uncomfortable or unsafe as a solo female traveller. The grounds of the hotel are beautiful, it’s lovely to take a walk down to the beach or enjoy a cup of tea at the Mint Cafe. I ate my meals at the Garden Cafe, where the most spectacular breakfast buffet would be laid each day, incredible food. Lunch at the Garden cafe is also a lovely spot. Ms. Sangay & Viola would take great care of me each visit. I had a little knock at the door, and was presented with a wonderful cushion which has been hand embroidered with my name by Mr. Suman, the hospitality of this hotel is incredible. Within 24 hours I was being greeted by family name even without them looking on their system.

Everything perfect, the staff was so friendly and helpful, the hotel so clean, comfortable and perfect location with amazing sea view

breakfast and location is great

We were on a stop over at the hotel for one night. We were so warmly welcomed and all the staff are incredibly friendly. The rooms were super clean. We missed nothing and we ate very well at the hotel in the evening. I can only recommend it. We will definitely be back again.

The property was tidy and clean luxury.

Mr danish's service at the breakfast buffet was the best 👌

Excellent location, staff and service. The staff were really extremely friendly and professional. The location was really perfect it connects you very well to the mall. The service is beyond expectation. The food was AMAZING (best tea and karak I've ever had). Highly recommended!

Highest levels of service we have ever encountered. Well led, personable staff at all levels that went above and beyond on multiple occasions.

Cleanliness, spaciousness, and friendly people