Search hotels in Ordino, Andorra

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

Clean rooms. Great location. Food was excellent

The location is amazing. The view from my balcony was beautiful and the staff was friendly.

The staff were exceptional, the food was excellent, I couldn't be more happier about this place.

Perfect location, muy guay que esta detras del rio and the rate is perfect. And the service of bfast is so yummy and many. Were satisfide at this hotel. Perfectly i recomended.

A very clean and cozy hotel with friendly staff. The breakfast was very nice as well.

Beautiful Hotel. Great staff, lovely food. I could go on and on but the bottom line here is fabulous hotel.

Staff is amazing. Kept the Spa open just for us.

Excellent views, incredible dinner, comfy bed and large private balcony.

The location is just perfect, accommodation/rooms are clean will equipped and owners are very helpful. The owners where able to arrange our skiing gear in advance, as well as lessons for our kids and so on. We where all set the minute we arrived at La Neu!!